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Privacy Policy

Last updated: August 25, 2026

Billy White Roofing LLC(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to https://billywhiteroofing.com and to any forms, calls, or text messages you exchange with us.

Information We Collect

When you contact Billy White Roofing for a quote or service, or submit a form on our website, we may collect personal information including:

  • Name and contact information
  • Phone number (including mobile number) and email address
  • Property and/or service address
  • Information about your roofing needs and project details
  • Your communication preferences, including any consent you give to receive text messages

We also collect limited technical information automatically (such as device, browser, and usage analytics) to operate and improve the website.

How We Use Your Information

We use the information we collect to:

  • Provide estimates and roofing services
  • Communicate with you about your project, appointments, and estimates
  • Send service notifications and, with your consent, promotional messages
  • Respond to your questions and provide customer support
  • Improve our services, website, and customer experience
  • Comply with legal and regulatory obligations

SMS / Text Messaging & Mobile Information

If you provide your mobile number and opt in, we may send you text (SMS) messages. The messages we send depend on the consent you select: marketing messages about special offers, discounts, and service updates, and/or non-marketing messages about appointment reminders, estimate updates, and service notifications. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. See our Terms of Service for the full SMS terms.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or trade your personal information. We do not buy, sell, or exchange leads or contact lists. We may share information only with trusted service providers and subcontractors who help us operate our business and serve you (for example, scheduling, customer service, or communications tools), and only to the extent needed to perform those services. We may also disclose information when required by law.

Your Choices

  • Text messages: reply STOP to unsubscribe or HELP for help at any time. Consent to receive texts is not a condition of any purchase.
  • Email: use the unsubscribe link in our emails or contact us to opt out.
  • Access & updates: contact us to review, correct, or delete the information we hold about you.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is 100% secure, but we work to protect your data and limit access to it.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Billy White Roofing LLC
  • Email: office@billywhiteroofing.com
  • Jackson Office: (517) 784-0463 — 1710 E High St, Jackson, MI 49203
  • Ann Arbor Office: (734) 882-2137 — 6055 Jackson Rd, Ann Arbor, MI 48103
  • Torch Lake Office: (231) 709-9912 — 8944 SE Torch Lake Dr, Alden, MI 49612